executive editor of Encyclopaedia Britannica
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- The premise of Wikipedia is that continuous improvement will lead to perfection, that premise is completely unproven…with many of the pieces you don't know who it's written by, and who the administrators are…one of the administrators overseeing the political coverage openly encourages people to vote for John Kerry…30,000 articles were created by a bot [an automated program that goes round causing havoc]…hyperlinks, bulletpoints and cut-and-paste press releases do not an encyclopedia entry make.
- Who knows?", The Guardian, Tuesday, October 26, 2004.