The Internal Revenue Service (IRS) is the revenue service for the United States federal government, which is responsible for collecting taxes and administering the Internal Revenue Code, the main body of the federal statutory tax law.


  • When Should You Call the IRS?
You should call us only if
  • It’s been 21 days or more since you e-filed
  • Where’s My Refund tells you to contact us
We’ll contact you by mail if we need more information to process your return.
Expect delays if you mailed a paper return or responded to an IRS inquiry about your 2020 return.
Some tax returns take longer to process than others, including when a return:
  • Needs a correction to the Recovery Rebate Credit amount
  • Needs a correction to the Child Tax Credit amount
  • Is incomplete
  • Is affected by identity theft or fraud
  • Includes a claim filed for an Earned Income Tax Credit or an Additional Child Tax Credit using 2019 income. 
  • Includes a Form 8379, Injured Spouse Allocation PDF, which could take up to 14 weeks to process
  • Needs further review in general
It’s taking us more than 21 days (and up to 90 to 120 days) to issue refunds for tax returns with the Recovery Rebate Credit, Earned Income Tax Credit and Additional Child Tax Credit.
Don’t file a second tax return. If you're due a refund from your tax return, you should wait to get it before filing Form 1040-X to amend your original tax return.

Quotes about the IRSEdit

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